健康教育研究与发展杂志

Transitions in the Health Care Systems in Times of Uncertainty–Exploring Views by Experts through Mindfulness and Emotional Intelligence in Bangkok, Thailand

Abstract

Bhavna Khemlani

This research focuses on the Transitions in the Health Care Systems in Times of Uncertainty–Exploring views by Experts through Mindfulness and Emotional Intelligence in Bangkok, Thailand. Gratitude to all the experts who were part of this research, making the study interesting and sharing real life experiences and views. The awareness of Emotional Intelligence and changes in the Health industry in Thailand shared by Dr. Davin Narula, Mrs. Rasee Govindani, Ms. Anette Pollner, and Dr. Anand Sachamuneewongse has given a valuable insight about quality health services, well-being, experience, and expressing possible changes and integration of services in the health industry.

Aim: The objectives of this research were whether the regular practice of Guided Mindful Meditation/training could improve patients’ emotional intelligence. To distinguish the effect of pressure from the internal and external environment of health system in Bangkok. To evaluate the differences of between practitioners, experts, and doctors on various practices and handling transitions in the Health Care systems in Times of Uncertainty. To bring awareness on valuable techniques and resources for practitioners, doctors, and patients to creating Balance and practicing Mindfulness in their daily life. To analyze the shared experience of Mindfulness performed by the four experts in this research.

Methods: All four experts fulfilled the questions and answered all questionnaires of Philadelphia Mindfulness Scale (PHLMS), Emotional Intelligence (DERS) questionnaire, & the Global Health PROMIS 10. Face to face audio interview was conducted the insightful sharing on various aspects of uncertainty, transitions, mindfulness, and emotional intelligence was expressed.

Results: The challenges in the health industry with having less doctors and advance equipment in the public sector were acknowledged by Dr. Anand and Ms. Anette. Dr. Davin addressed about NLP and how neuro programming and mindfulness programmes can be utilized in medical training, educating patients through awareness, and in daily practice of one’s life. Dr. Davin, Mrs. Rasee, Ms. Anette, and Dr. Anand were aware of their emotional intelligence in terms of thoughts, environment, mood, and there are situations that may bring some difficulties to deal with the internal state, however, they tend to find a suitable approach to deal with it. Dr. Anand did not usually focus on emotional intelligence and mindfulness approaches and this research guided him to reflect on several aspects that relate to him and his work in a deeper perspective. Mrs. Rasee & Ms. Anette stressed on integration of alternative/complementary healing/therapies with hospitals and having counselors on call to provide emotional and moral support to patients and people working in the hospitals in both provide and public hospitals.

Conclusion: There is a need to bring awareness in acknowledging emotional intelligence, mindfulness, and integration of balance through neuro programming that can enhance people from the health industry. Emotional intelligence should be taught at schools for children to acknowledge how the feel and speak about it. Further research encourages to be explored in rural areas and other clinics and hospitals on emotional intelligence and mindfulness training. Future studies can apply mindfulness training approaches on doctors and staff at the hospitals to test the efficacy of before and after practicing the mindfulness programme. It will be efficient to check the brain waves of before and after the practice of mindfulness training to check progress.